Powerful features
Automated analysis
Leverage AI to analyze data and extract insights from multiple perspectives.
Search past interviews
Filter & search all past interviews & studies to dig deeper retroactively.
Ideal customer profiles
Automatically segment your data into customer profiles to dive deeper into each of their needs.
Sentiment analysis
Automatically tag snippets where users think about your offering positively & negatively.
Highlight & aggregate
Easily highlight important insights and aggregate findings across interviews.
Trends across interviews
Surface key topics, trends, and insights that you can easily track across all interviews.
Multilingual fluency
Get insights instantly translated while letting users speak their preferred language.
Accurate transcription
Industry-leading speech engine for reliable transcripts regardless of topic, industry or accent.
Tagging
Tag themes and insights to surface within studies and across your organization.
Customize AI prompts
Customize artifacts and findings by prompting the AI to uncover insights your way.
Secure throughout
Keep interviews & insights secure with enterprise-level controls & encryption built in.
Continuous discoveryfrom concept to launch
Unlock insights at every product development stage
Onboarding
Help users achieve their initial “WOW” moments faster by understanding their needs better than ever before.
Feature Releases
Help unravel your quantitative metrics & give your team conviction by pairing launches with insightful, qualitative interviews.
Churn Analysis
Identify reasons for customer churn by interviewing users who have canceled or stopped using your service.
Market Research
Understand market trends, customer pain points, and the competitive landscape to better position your company.
Sales Follow-ups
Dig deeper into why a customer made the switch to your service so you can improve subsequent sales conversions.
Customer Support
Follow-up with critical customers to dig deeper into context and understand their pain points.
Waitlists
Know which users you want to onboard first and have confidence in your launch.
Public Roadmaps
Augment feature requests with interviews to deeply understand struggles instead of only “solutioning”.
Case Studies
Collect detailed success stories that can be used for case studies, testimonials, or marketing materials.
Event Feedback
Follow-up after webinars, user conferences, or other events to turn prospects into future sales.
Help your teambuild products people love
Share insights throughout your company without breaking the bank or wasting valuable time.
Researchers
Empower your team with instant insights—save weeks of analysis time and get the answers you need.
Designers
Deeply understand your users. Get the idea right so you don't get the software wrong.
Product Managers
Turn customer conversations into informed strategic directions and convincing stakeholder pitches.
Founders
De-risk decisions and hit the milestones you need by seeing around corners.
Sales
Close more sales with customized solutions that address specific pain points.
Marketing
Craft compelling narratives that resonate deeply with your audience.
Engineers
Build with purpose — understand the impact of what you’re building.
Easy insights, easy decisions, easy progress.
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