Ship features users actually want

Run fast validation interviews before and after every release. AI analysis surfaces what users love, what confuses them, and what you should build next.

Rapid Feedback

Collect feedback in hours, not weeks

Record user reactions to new features as they use them. Innerview transcribes and organizes every session so your team can review feedback the same day.

  • Transcribe validation sessions in real time
  • Organize feedback by feature, user segment, or release version
  • Capture both enthusiasm and hesitation with sentiment analysis
0Interviewer05:42

Walk me through what happens when you first open the dashboard.

1Sarah Chen06:15

Honestly, the first thing I do is look for where my projects are. But it takes me like five clicks just to get to the actual workspace. I always forget whether I need to go through Settings or the sidebar.

0Interviewer06:48

And what about the integration setup? How did that go for you?

Pattern Detection

Spot usability issues instantly

Stop reading through raw session recordings. Innerview's AI analyzes each validation interview to surface key themes, usability issues, and unexpected use patterns automatically.

  • Automatic extraction of feature requests and pain points
  • AI-powered lenses separate signal from noise in every session
  • Get structured breakdowns of usability issues from each session
Artifacts
Executive Summary
Critical Incidents
Behavioral Laws
Executive Summary

The participant expressed significant frustration with the current onboarding flow, specifically around the initial setup wizard. Key pain points include unclear navigation and lack of contextual help.

They noted that competitor products offer guided walkthroughs that significantly reduce time-to-value...

Everything you need

Custom Analysis Lenses

Create lenses tailored to feature validation: usability issues, feature comprehension, willingness to pay, and comparison to existing workflows.

AI Follow-Up Chat

Ask follow-up questions about any transcript without re-watching. "What did this user say about the new dashboard?" gets an instant, cited answer.

Shareable Highlights

Share highlights of user reactions with stakeholders to show exactly why a feature needs iteration or is ready to ship.

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