From recording to repository, Innerview handles every step of your research workflow. Transcribe, analyze, tag, and share — all in one place, so your team spends time on decisions instead of busywork.
Every interview is automatically transcribed in 40+ languages, then analyzed through customizable AI lenses. Executive summaries, pain points, and feature requests appear in minutes — not after days of manual synthesis.
Sarah describes significant friction during onboarding, particularly around the initial project setup flow. She highlights that competing tools offer guided walkthroughs which reduce time-to-value. Key pain points include unclear navigation between steps and a lack of contextual help when configuring integrations.
Every interview, highlight, and analysis lives in a single organized workspace. As your library grows, so does your organizational knowledge. Ask follow-up questions about any interview and get cited answers instantly.
User struggles with navigation
“It takes me like five clicks just to get to the actual workspace.”
Integration setup lacks feedback
“I spent probably 20 minutes trying to connect Slack and I still wasn't sure it worked.”
Competitor onboarding is superior
“With [competitor], I was up and running in like two minutes.”
Share highlights, analysis reports, and tagged evidence with anyone. Product managers get executive summaries. Engineers get feature requests. Leadership gets the strategic picture. Everyone hears the customer.
"I click around for five minutes and if I can't figure it out, I leave"
"The dashboard is great once you know where things are"
"I wish I could share this report with my manager directly"
Customizable lenses extract structured insights from every interview automatically. Get pain points, feature requests, and summaries without lifting a finger.
Run research in 40+ languages with accurate transcription, speaker detection, and word-level timestamps. No separate translation step required.
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User Research Platform Buyer's Guide for Product TeamsJoin thousands of researchers and product teams using Innerview to turn conversations into insights.
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