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Innerview transcribes interviews in 40+ languages with high accuracy. Conduct market research in any geography without hiring local transcriptionists or losing nuance in translation.

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0Interviewer05:42

Walk me through what happens when you first open the dashboard.

1Sarah Chen06:15

Honestly, the first thing I do is look for where my projects are. But it takes me like five clicks just to get to the actual workspace. I always forget whether I need to go through Settings or the sidebar.

0Interviewer06:48

And what about the integration setup? How did that go for you?

Deep Analysis

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Custom AI lenses pull out competitive intelligence, unmet needs, and willingness to pay from each interview. Build your market thesis on real customer evidence.

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Summary

Sarah describes significant friction during onboarding, particularly around the initial project setup flow. She highlights that competing tools offer guided walkthroughs which reduce time-to-value. Key pain points include unclear navigation between steps and a lack of contextual help when configuring integrations.

Key Themes
  • Navigation confusion — users can't find workspace quickly
  • Integration setup failures with no confirmation feedback
  • Competitor advantages in guided onboarding experiences
  • Feature requests for setup wizard and keyboard shortcuts

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Run market research in any language. Innerview handles transcription and analysis in 40+ languages so you can study global markets from one platform.

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