Create case studies in hours, not weeks

Record customer success interviews and let AI extract the best quotes, metrics, and narrative arc. Go from raw conversation to polished case study draft faster than ever.

Capture Stories

Get the full customer story on record

Record in-depth success interviews and get perfect transcripts. Every detail, metric, and quote is captured so you never have to ask a customer to repeat themselves.

  • High-accuracy transcription preserves exact customer quotes
  • Timestamped highlights mark the most compelling moments
  • Organize interviews by customer, product, or use case
0Interviewer05:42

Walk me through what happens when you first open the dashboard.

1Sarah Chen06:15

Honestly, the first thing I do is look for where my projects are. But it takes me like five clicks just to get to the actual workspace. I always forget whether I need to go through Settings or the sidebar.

0Interviewer06:48

And what about the integration setup? How did that go for you?

Extract Gold

AI pulls the best quotes and metrics

Custom lenses analyze each success interview to extract ROI metrics, before-and-after comparisons, and the most quotable customer statements. Your case study outline writes itself.

  • Automatic extraction of metrics, outcomes, and testimonials
  • AI identifies the strongest narrative arc in each story
  • AI chat lets you dig deeper into any interview to find the perfect quote or detail
Summary

Sarah describes significant friction during onboarding, particularly around the initial project setup flow. She highlights that competing tools offer guided walkthroughs which reduce time-to-value. Key pain points include unclear navigation between steps and a lack of contextual help when configuring integrations.

Key Themes
  • Navigation confusion — users can't find workspace quickly
  • Integration setup failures with no confirmation feedback
  • Competitor advantages in guided onboarding experiences
  • Feature requests for setup wizard and keyboard shortcuts

Everything you need

Story Extraction Lenses

AI lenses tuned for case studies: extract the challenge, solution, results framework plus the most compelling direct quotes automatically.

Quote Finder

Ask AI to find specific themes in any interview. Need a quote about time savings? Ask and get the best options with full context from the transcript.

Approval Workflow Ready

Share specific interview segments with marketing and legal for approval. Control exactly what gets shared while keeping full transcripts secure.

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