Glossaries
UX Research
What is UX Research?
UX Research, or User Experience Research, is the systematic study of target users and their requirements, to add realistic contexts and insights to design processes.
Synonyms: User Experience Research, UX Studies, Experience Research, User Research

Why UX Research is Important
UX Research is crucial for creating products that truly meet user needs. It helps companies:
- Understand user behaviors, needs, and motivations
- Identify and solve user problems
- Test design concepts and prototypes
- Validate design decisions with real user data
How UX Research is Conducted
UX Research employs various methods to gather insights:
- Interviews and surveys
- Usability testing
- A/B testing
- Card sorting
- Ethnographic field studies
Researchers use a mix of qualitative and quantitative approaches to get a comprehensive understanding of user experiences.
Examples of UX Research in Action
- E-commerce website redesign: Researchers conduct user interviews and usability tests to improve the checkout process.
- Mobile app development: A/B testing different navigation designs to determine which is more intuitive for users.
- Smart home device: Ethnographic studies to understand how people interact with technology in their homes.
Frequently Asked Questions
- What's the difference between UX Research and User Research?: UX Research specifically focuses on the user experience of a product or service, while User Research is a broader term that can include market research and other types of user studies.
- When should UX Research be conducted?: UX Research should be conducted throughout the product development lifecycle, from initial concept to post-launch improvements.
- How does UX Research impact business decisions?: UX Research provides data-driven insights that can inform product strategy, design decisions, and prioritization of features, ultimately leading to better user satisfaction and business outcomes.