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Glossaries

User Story

What is a User Story?

A user story is a concise, informal description of a software feature from the perspective of the end user. It typically follows the format: "As a [type of user], I want [an action] so that [a benefit/a value]."

Synonyms: Agile user story, Product backlog item, Feature description, User requirement

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Why User Stories are Important

User stories are crucial in agile software development and user research because they:

  1. Keep the focus on the user
  2. Encourage collaboration between developers, designers, and stakeholders
  3. Help prioritize features based on user value
  4. Facilitate iterative development and continuous improvement

How User Stories are Used

User stories are typically used in the following ways:

  1. During product planning and backlog creation
  2. As a basis for estimating development effort
  3. To guide design and development decisions
  4. For acceptance testing and quality assurance

Examples of User Stories

Here are some examples of user stories:

  1. "As a busy professional, I want to quickly schedule meetings so that I can manage my time efficiently."
  2. "As a social media user, I want to easily share photos with my friends so that I can stay connected."
  3. "As an online shopper, I want to save items to my wishlist so that I can purchase them later."

Frequently Asked Questions

  • What's the difference between a user story and a use case?: A user story is a brief, high-level description of a feature from the user's perspective, while a use case is a more detailed, step-by-step description of how a user interacts with a system.

  • How long should a user story be?: User stories should be concise, typically fitting on a single index card or sticky note. They should be small enough to be completed within a single sprint.

  • Who writes user stories?: User stories can be written by anyone on the product team, including product managers, designers, developers, or even customers. However, the product owner is usually responsible for managing the backlog of user stories.

  • How do user stories fit into the overall user research process?: User stories often emerge from user research activities like interviews, surveys, and usability testing. They help translate user needs and pain points into actionable development tasks.

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