Taxonomy
What is Taxonomy in User Research?
Taxonomy in user research is a systematic method of organizing and classifying information, concepts, or user behaviors into hierarchical categories to create a structured framework for understanding and analyzing user data.
Synonyms: Classification system, Categorization framework, Hierarchical organization, Information structure, Data classification

Why Taxonomy is Important in User Research
Taxonomy plays a crucial role in user research by providing a structured approach to organizing and understanding complex user data. It helps researchers and designers:
- Identify patterns and relationships in user behavior
- Create consistent terminology across research projects
- Facilitate communication among team members
- Improve the efficiency of data analysis and decision-making processes
How Taxonomy is Used in User Research
Researchers and UX professionals use taxonomy in various ways:
- Information Architecture: Organizing website content and navigation structures
- User Behavior Classification: Categorizing user actions, goals, and pain points
- Product Feature Categorization: Grouping product features and functionalities
- Research Data Organization: Structuring qualitative and quantitative research findings
Examples of Taxonomy in User Research
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E-commerce Website Categories:
- Electronics > Smartphones > Android Phones
- Clothing > Women's Apparel > Dresses > Casual Dresses
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User Task Hierarchy:
- Online Banking > Account Management > Transfer Funds > Inter-account Transfer
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User Persona Attributes:
- Demographics > Age > 25-34
- Behaviors > Technology Usage > Early Adopter
Frequently Asked Questions
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Question 1: How does taxonomy differ from information architecture in user research? Answer 1: While closely related, taxonomy focuses on the classification and organization of concepts or data, while information architecture applies these classifications to create intuitive navigation and content structures for users.
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Question 2: Can taxonomy change during a user research project? Answer 2: Yes, taxonomy can evolve as researchers gain new insights. It's often an iterative process that refines categories based on user feedback and data analysis.
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Question 3: What tools can help create taxonomies in user research? Answer 3: Mind mapping software, spreadsheets, and specialized UX research tools like card sorting applications can assist in creating and managing taxonomies.