Post Task Survey
What is a Post Task Survey?
A Post Task Survey is a research tool used in user experience (UX) studies to gather feedback from participants immediately after they complete a specific task or interaction with a product or service.
Synonyms: Task Completion Questionnaire, After-Task Feedback, Single Task Evaluation, Task-Specific Survey
Why Post Task Surveys are Important
Post Task Surveys are crucial in user research as they provide immediate, task-specific feedback. They help researchers understand users' thoughts, feelings, and experiences while the task is still fresh in their minds. This timely data collection minimizes recall bias and offers valuable insights into the usability and user experience of a product or service.
How Post Task Surveys are Used
Researchers typically employ Post Task Surveys in usability testing sessions, both in-person and remote. After a participant completes a designated task, they are presented with a short questionnaire. These surveys often include a mix of quantitative questions (e.g., rating scales) and qualitative questions (e.g., open-ended responses) to gather comprehensive feedback on the task experience.
Examples of Post Task Survey Questions
- On a scale of 1-5, how easy was it to complete this task?
- What, if anything, did you find frustrating about this task?
- How confident are you that you completed the task successfully?
- What improvements would you suggest to make this task easier?
Frequently Asked Questions
- What's the ideal length for a Post Task Survey?: Keep it brief, typically 3-5 questions, to maintain participant engagement and focus on the most critical aspects of the task.
- When should Post Task Surveys be administered?: Immediately after each task to capture fresh, accurate feedback.
- Can Post Task Surveys be used in remote testing?: Yes, they are particularly useful in remote testing scenarios where direct observation may be limited.
- How do Post Task Surveys differ from Post-Test Surveys?: Post Task Surveys focus on individual tasks, while Post-Test Surveys evaluate the overall testing experience.
