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Glossaries

Highlight Reel

What is a Highlight Reel in User Research?

A highlight reel in user research is a curated collection of key moments, insights, and user interactions captured during usability testing or other research sessions, typically presented in video format.

Synonyms: User Testing Highlights, UX Research Video Compilation, User Feedback Montage, Usability Test Highlights

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Why Highlight Reels are Important in User Research

Highlight reels play a crucial role in user research by condensing hours of user testing footage into a concise, impactful presentation. They allow researchers to effectively communicate key findings to stakeholders, designers, and developers, saving time and ensuring that important insights are not overlooked.

How to Create an Effective Highlight Reel

  1. Review all recorded sessions thoroughly
  2. Identify key moments that illustrate important findings or user behaviors
  3. Select clips that represent diverse user experiences
  4. Edit clips into a cohesive narrative, typically 3-5 minutes long
  5. Add captions or annotations to provide context
  6. Include a mix of positive and negative user experiences

Examples of Highlight Reel Content

  • A user struggling with a specific feature, highlighting usability issues
  • Moments of delight when users discover helpful functionality
  • Contrasting clips showing different user approaches to the same task
  • Verbal feedback from users expressing their thoughts and feelings
  • Nonverbal cues such as facial expressions or body language that indicate user sentiment

Frequently Asked Questions

  • What's the ideal length for a user research highlight reel? Typically, 3-5 minutes is optimal to maintain viewer engagement while conveying key insights.
  • Should highlight reels only show problems? No, it's important to include both positive and negative experiences to provide a balanced view of the user experience.
  • How can highlight reels benefit remote teams? They provide a visual and auditory way to share research findings, making it easier for distributed teams to align on user needs and pain points.
  • Are highlight reels GDPR compliant? Ensure you have proper consent from participants for recording and sharing their sessions, and consider anonymizing data where necessary.
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