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Glossaries

Group Interview

What is a Group Interview in User Research?

A group interview in user research is a qualitative research method where a moderator facilitates a discussion with multiple participants simultaneously to gather insights, opinions, and feedback on a product, service, or concept.

Synonyms: Focus group, Group discussion, Collective interview, Multi-participant interview

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Benefits of Group Interviews in User Research

Group interviews offer several advantages in the user research process:

  1. Efficiency: Researchers can gather insights from multiple participants in a single session, saving time and resources.
  2. Dynamic interactions: Participants can build on each other's ideas, leading to richer discussions and unexpected insights.
  3. Diverse perspectives: Group settings encourage a variety of viewpoints, helping researchers understand different user needs and preferences.

How to Conduct Effective Group Interviews

To maximize the value of group interviews in user research:

  1. Prepare a discussion guide with open-ended questions to encourage conversation.
  2. Select a diverse group of 6-8 participants who represent your target audience.
  3. Create a comfortable environment that promotes open dialogue.
  4. Use active listening techniques and probe for deeper insights.
  5. Manage group dynamics to ensure all voices are heard.

Comparing Group Interviews to Other Research Methods

Group interviews have unique characteristics compared to other user research methods:

  1. Focus Groups: Group interviews are often less structured and allow for more natural conversation flow.
  2. Individual Interviews: Group settings provide social context but may limit the depth of personal experiences shared.
  3. Surveys: Group interviews offer qualitative insights and allow for follow-up questions, unlike quantitative surveys.

Frequently Asked Questions

  • What's the ideal size for a group interview?: The ideal size is typically 6-8 participants, allowing for diverse perspectives while still being manageable.
  • How long should a group interview last?: Most group interviews last between 60 to 90 minutes to maintain participant engagement and cover key topics.
  • Can group interviews be conducted remotely?: Yes, with video conferencing tools, group interviews can be effectively conducted remotely, offering greater flexibility in participant recruitment.
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