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Glossaries

Survey Questions

What are Survey Questions?

Survey questions are the individual items or prompts used in a survey to collect information from respondents. They are designed to gather specific data, opinions, or feedback on a topic of interest.

Synonyms: survey items, questionnaire questions, survey prompts, survey inquiries

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Why Survey Questions are Important

Survey questions are crucial because they directly influence the quality and accuracy of the data collected. Well-crafted questions help ensure that respondents understand what is being asked and provide meaningful, reliable answers.

How Survey Questions are Used

Survey questions are used in various types of surveys, including online, face-to-face, telephone, and mail surveys. They can be closed-ended (with predefined answer options) or open-ended (allowing free-text responses), depending on the research goals.

Examples of Survey Questions

  • Closed-ended: "How satisfied are you with our service? (Very satisfied, Satisfied, Neutral, Dissatisfied, Very dissatisfied)"
  • Open-ended: "What improvements would you like to see in our service?"

Frequently Asked Questions

  • What makes a good survey question? A good survey question is clear, concise, unbiased, and relevant to the survey's objectives.
  • Can survey questions be both open and closed-ended? Yes, combining both types can provide quantitative data and detailed insights.
  • How many questions should a survey have? The number varies, but surveys should be as short as possible while covering all necessary topics to maintain respondent engagement.
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