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Glossaries

Mail Surveys

What is a Mail Survey?

A mail survey is a data collection method where questionnaires are sent to respondents through postal mail. Participants complete the survey on paper and mail it back to the researcher. This method is used to gather information from a wide audience without requiring face-to-face interaction or internet access.

Synonyms: postal survey, mail questionnaire, paper survey, postal questionnaire

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Why Mail Surveys are Important

Mail surveys allow researchers to reach participants who may not have internet access or prefer traditional communication methods. They are useful for collecting data from diverse populations and can provide thoughtful, well-considered responses since participants complete the survey at their convenience.

How Mail Surveys are Used

Researchers design a questionnaire and mail it along with a cover letter explaining the study and instructions for completion. Respondents fill out the survey and return it by mail. Follow-up reminders may be sent to increase response rates. This method is often used in academic research, market research, and public health studies.

Examples of Mail Surveys

  • Customer satisfaction surveys sent by companies to gather feedback.
  • Health behavior surveys mailed to patients for medical research.
  • Community opinion surveys distributed by local governments.

Frequently Asked Questions

  • What are the advantages of mail surveys? They can reach a broad audience, are cost-effective for large samples, and allow respondents to answer at their own pace.
  • What are the disadvantages of mail surveys? They often have lower response rates and longer data collection times compared to online or telephone surveys.
  • How can response rates be improved? Including prepaid return envelopes, sending reminders, and offering incentives can help increase participation.
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