Users will love you for itInnerview: Help the world make progress
Glossaries

Face-To-Face Surveys

What are Face-To-Face Surveys?

Face-to-face surveys are a data collection method where an interviewer directly interacts with respondents in person to ask questions and record their answers. This approach allows for personal engagement and immediate clarification of questions.

Synonyms: in-person surveys, personal interviews, face-to-face interviews, direct interviews

question mark

Why Face-To-Face Surveys are Important

Face-to-face surveys are important because they enable researchers to gather detailed and accurate information through direct interaction. This method helps in building rapport with respondents, which can increase response rates and the quality of data collected.

How Face-To-Face Surveys are Used

These surveys are commonly used in market research, social science studies, and public opinion polling. Interviewers visit respondents at their homes, workplaces, or public places to conduct the survey, allowing for observation of non-verbal cues and immediate follow-up questions.

Examples of Face-To-Face Surveys

Examples include exit polls at voting stations, customer satisfaction surveys in retail stores, and health surveys conducted by visiting households. These surveys often involve structured questionnaires but can also include open-ended questions for richer data.

Frequently Asked Questions

  • What is the main advantage of face-to-face surveys? The main advantage is the ability to clarify questions and observe non-verbal responses, leading to more accurate data.
  • Are face-to-face surveys more expensive than other types? Yes, they typically require more resources and time compared to online or telephone surveys.
  • Can face-to-face surveys be biased? Like any survey method, they can be subject to interviewer bias, but proper training can minimize this.
  • How long does a face-to-face survey usually take? The duration varies but typically ranges from 10 minutes to an hour depending on the survey complexity.
Try Innerview

Try the user interview platform used by modern product teams everywhere