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Glossaries

Sales Development Representative SDR

What is a Sales Development Representative (SDR)?

A Sales Development Representative (SDR) is a sales professional who focuses on the early stages of the sales process. Their main job is to identify and qualify potential customers, often called leads, and set up meetings or calls for the sales team to close deals.

Synonyms: Sales Development Rep, Sales Rep, Lead Qualifier, Sales Prospecting Representative

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Role of an SDR in Sales

SDRs are responsible for reaching out to potential customers through calls, emails, and social media. They gather information to determine if a lead is a good fit for the product or service. This helps the sales team focus on prospects who are more likely to buy.

How SDRs Qualify Leads

SDRs use criteria like company size, industry, and the prospect's needs to decide if a lead should move forward in the sales process. They often use tools like CRM software to track interactions and manage leads.

Why SDRs Matter

By handling the initial contact and qualification, SDRs free up sales executives to concentrate on closing deals. This division of labor improves efficiency and increases the chances of making a sale.

Frequently Asked Questions

  • What skills does an SDR need? Good communication, persistence, and the ability to research prospects.
  • How is an SDR different from a sales executive? SDRs focus on lead generation and qualification, while sales executives handle closing deals.
  • Do SDRs work with marketing teams? Yes, they often collaborate to align messaging and target the right audience.
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