Glossaries
Qualified Lead
What is a Qualified Lead?
A qualified lead is a potential customer who has been evaluated and determined to have a high likelihood of becoming a paying customer based on specific criteria such as budget, authority, need, and timeline.
Synonyms: Sales Qualified Lead, Marketing Qualified Lead, SQL, MQL, Hot Lead, Sales-Ready Lead

Why Qualified Leads are Important
Qualified leads are crucial for sales teams because they help focus time and resources on prospects most likely to convert. By identifying qualified leads, sales representatives can prioritize their efforts, increase efficiency, and improve overall conversion rates.
How to Identify Qualified Leads
Identifying qualified leads typically involves a process called lead qualification. This process uses various criteria to assess a prospect's potential, such as:
- Budget: Does the prospect have the financial means to purchase your product or service?
- Authority: Is the contact person a decision-maker or influencer in the buying process?
- Need: Does the prospect have a clear need that your product or service can address?
- Timeline: Is there a specific timeframe for making a purchase decision?
Examples of Qualified Lead Criteria
- A company that has expressed interest in your product through a demo request
- A prospect who fits your ideal customer profile and has engaged with multiple pieces of your content
- A referral from an existing customer who vouches for the prospect's interest and ability to buy
- A lead who has attended a webinar and asked relevant questions about your offering
Frequently Asked Questions
- What's the difference between a lead and a qualified lead?: A lead is any potential customer, while a qualified lead has been evaluated and meets specific criteria indicating a higher likelihood of becoming a customer.
- How do you qualify a lead?: Leads are typically qualified through a combination of research, scoring systems, and direct communication to assess their fit with predefined criteria such as BANT (Budget, Authority, Need, Timeline).
- Can marketing automation help in lead qualification?: Yes, marketing automation tools can help track prospect behavior, score leads based on engagement, and trigger qualification processes, making it easier to identify qualified leads at scale.
- What happens after a lead is qualified?: Once a lead is qualified, it's usually passed to the sales team for further engagement, such as scheduling a sales call or product demonstration, to move the prospect closer to a purchase decision.