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Glossaries

Lead Scoring

What is Lead Scoring?

Lead scoring is a methodology used in sales and marketing to rank prospects according to their sales-readiness and perceived value to the organization.

Synonyms: Prospect Ranking, Lead Qualification, Lead Prioritization, Sales Lead Scoring

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Why Lead Scoring is Important

Lead scoring is crucial for businesses to prioritize their sales efforts and improve conversion rates. By assigning numerical values to various lead attributes and behaviors, companies can focus on the most promising prospects, resulting in more efficient use of resources and higher ROI.

How Lead Scoring Works

  1. Define criteria: Determine what makes a lead valuable (e.g., company size, budget, engagement level)
  2. Assign point values: Give points to each criterion based on importance
  3. Track lead behavior: Monitor actions like website visits, email opens, and content downloads
  4. Calculate scores: Sum up points from demographics and behavior
  5. Set thresholds: Establish score ranges for different lead categories (e.g., cold, warm, hot)

Examples of Lead Scoring Criteria

  • Demographics: Industry, company size, job title
  • Online behavior: Website visits, content downloads, email engagement
  • Social media activity: Follows, shares, comments
  • Firmographics: Annual revenue, number of employees, technology used
  • Engagement: Event attendance, webinar participation, demo requests

Frequently Asked Questions

  • What is a good lead score?: A good lead score depends on your specific business and scoring model. Generally, leads with scores in the top 25% of your range are considered high-quality.
  • How often should I update my lead scoring model?: It's recommended to review and adjust your lead scoring model quarterly or bi-annually to ensure it remains aligned with your business goals and market changes.
  • Can lead scoring be automated?: Yes, many CRM and marketing automation platforms offer built-in lead scoring capabilities that can automatically calculate and update scores based on predefined criteria.
  • How does lead scoring impact sales and marketing alignment?: Lead scoring helps bridge the gap between marketing and sales by providing a common language to qualify leads, ensuring that only the most promising prospects are passed to the sales team.
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