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Start for freeUsability Testing in product design is a method used to evaluate a product by testing it with real users. It helps designers understand how easy and intuitive a product is to use, identifying any problems or areas for improvement before the product is finalized.
Synonyms: User Testing, User Experience Testing, UX Testing, Product Usability Evaluation

Usability Testing ensures that a product meets the needs and expectations of its users. It helps catch usability issues early, reducing costly redesigns and improving user satisfaction and engagement.
During usability testing, real users are asked to complete tasks while observers watch, listen, and take notes. This process reveals where users struggle and what works well, guiding designers to make informed improvements.
Common examples include testing a website's navigation, a mobile app's interface, or a physical product's controls. Testing can be done in person or remotely, using tools like screen recording and user feedback surveys.