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Glossaries

Persona

What is a Persona in Product Design?

A persona in product design is a fictional character created to represent a user type that might use a product in a similar way. It helps designers understand the needs, experiences, behaviors, and goals of their target users.

Synonyms: User Persona, Customer Persona, Buyer Persona, User Profile, Design Persona

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Why Personas are Important in Product Design

Personas help product teams focus on real user needs rather than assumptions. They guide design decisions, improve user experience, and ensure the product meets the expectations of its intended audience.

How Personas are Used in Product Design

Personas are used throughout the design process to keep the team aligned on who they are designing for. They influence feature prioritization, user interface design, and usability testing.

Examples of Personas in Product Design

A persona might be "Tech-Savvy Tina," a young professional who values efficiency and mobile access, or "Budget-Conscious Bob," a retiree looking for affordable and easy-to-use solutions.

Frequently Asked Questions

  • What information is included in a persona? Personas typically include demographics, goals, challenges, behaviors, and motivations.
  • How many personas should a product have? The number varies but usually ranges from 3 to 5 to cover the main user groups.
  • Can personas change over time? Yes, personas should be updated as user research provides new insights.
  • Are personas only for digital products? No, personas can be used for any product or service design to understand users better.
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