A Semantic Differential is a research method used in user research to measure people's attitudes or opinions about a product, concept, or experience using a scale between two bipolar adjectives.
Synonyms: Attitude scale, Bipolar rating scale, Osgood scale
Semantic Differential scales are widely used in user research to gather quantitative data about users' perceptions and attitudes. Researchers present participants with a series of opposing adjective pairs (e.g., "Difficult - Easy" or "Boring - Exciting") and ask them to rate their experience or opinion on a scale between these extremes.
Here are some examples of how Semantic Differential scales might be used in user experience research:
Product Usability: Difficult 1 - 2 - 3 - 4 - 5 Easy Confusing 1 - 2 - 3 - 4 - 5 Clear
Website Design: Cluttered 1 - 2 - 3 - 4 - 5 Organized Dull 1 - 2 - 3 - 4 - 5 Vibrant
Brand Perception: Unreliable 1 - 2 - 3 - 4 - 5 Trustworthy Old-fashioned 1 - 2 - 3 - 4 - 5 Modern