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Glossaries

Closed Card Sort

What is a Closed Card Sort?

A closed card sort is a user research technique where participants organize predefined items into fixed categories, helping researchers understand how users group and categorize information within a specific structure.

Synonyms: Fixed category card sort, Structured card sorting, Predefined category sorting

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How Closed Card Sorting Works

In a closed card sort, researchers provide participants with a set of predefined items (usually written on cards) and a fixed set of categories. Participants then sort these items into the given categories based on their understanding and preferences. This method is particularly useful when you have a clear idea of your information architecture but want to validate or refine it.

Benefits of Closed Card Sorting

  1. Validates Existing Structures: Helps confirm if your current categorization aligns with user expectations.
  2. Quantifiable Results: Easier to analyze and compare results across multiple participants.
  3. Time-Efficient: Generally quicker to conduct than open card sorts.
  4. Focused Feedback: Provides specific insights on predetermined categories.

When to Use Closed Card Sorting

Closed card sorting is most effective in the following scenarios:

  • Refining an existing website or app structure
  • Testing the intuitiveness of your current navigation system
  • Comparing different organizational schemes
  • Validating category labels and content groupings

Frequently Asked Questions

  • What's the difference between open and closed card sorting?: In open card sorting, participants create their own categories, while in closed card sorting, categories are predefined by the researcher.
  • How many participants do I need for a closed card sort?: Typically, 15-20 participants can provide reliable results for a closed card sort.
  • Can closed card sorting be conducted remotely?: Yes, many online tools allow for remote closed card sorting sessions, making it convenient for distributed teams and participants.
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