Market Segmentation
What is Market Segmentation in Market Research?
Market segmentation is the process of dividing a broad consumer or business market into smaller groups of buyers who have similar needs, characteristics, or behaviors. This helps companies target specific segments more effectively with tailored marketing strategies.
Synonyms: market division, customer segmentation, target market segmentation, market segmentation strategy

Why Market Segmentation is Important
Market segmentation allows businesses to focus their marketing efforts on specific groups of customers who are most likely to buy their products or services. This leads to more efficient use of marketing resources, better customer satisfaction, and increased sales.
How Market Segmentation is Used
Companies use market segmentation to identify and understand different customer groups based on factors like demographics, geographic location, psychographics, and buying behavior. This information helps in designing targeted marketing campaigns, product development, and pricing strategies.
Examples of Market Segmentation
A company selling sports shoes might segment its market into groups such as professional athletes, casual runners, and teenagers interested in fashion. Each segment receives customized marketing messages and product features that appeal specifically to their needs.
Frequently Asked Questions
- What are the main types of market segmentation? The main types include demographic, geographic, psychographic, and behavioral segmentation.
- Why is market segmentation important for small businesses? It helps small businesses compete effectively by focusing on niche markets and meeting specific customer needs.
- Can market segmentation change over time? Yes, as customer preferences and market conditions evolve, segmentation strategies may need to be updated.
- How does market segmentation improve customer satisfaction? By delivering products and marketing messages that closely match the preferences of each segment, customers feel better understood and valued.